Introduction
Sercomm's cloud-based Unified Device Management (UDM) system unifies clients and devices within a single management platform. With multi-vendor device compatibility, it streamlines device access, accelerates deployment, reduces support costs, and optimizes operational efficiency and profitability.

Administrators gain a consolidated perspective encompassing various manufacturers, device models, types, PnP statistics, and policies, among other crucial data.

UDM offers support for customized user access, whether local or remote, granting specific authority based not only on user roles but also on particular manufacturers and market regions. This ensures robust security and tailored access control.

Key Features
System Dashboard
Device Management
Auto-Provisioning
Alarm Management
KPI Report Statistics
Policy Management
System Dashboard
The dashboard page provides an overview of UDM's key features, categorized as Device Status, Device Registration, Policies, Alarms, Device PnP Statistics, and the Top 5 Device Software Versions.
System Dashboard
Device Management
This feature is designed for managing devices registered on the UDM and supports a range of real-time operations on the devices, including:

・Retrieving parameter values
・Configuring parameter values
・Device upgrades
・Device reboots
・Data model uploads
・Accessing parameter names
・Uploading device logs
・Uploading configuration files
・IP ping diagnostics
Device Management
Auto-Provisioning
Our system offers auto-provisioning for devices. When a device connects to the UDM, it automatically configures parameter values based on the device's GPS information, IP details, or other specific information, facilitating seamless operation.
Auto-Provisioning
Alarm Management
This feature is designed to handle diverse alarm information originating from devices. When a device encounters an issue, it sends the alarm information to the UDM. The UDM can then review, delete, and keep a count of the alarm data.
Alarm Management
KPI Report Statistics
UDM offers a report statistics function, where devices regularly transmit KPI parameters to the UDM. The UDM compiles and stores reports based on time and relevant algorithms, allowing users to access and review these statistics.
KPI Report Statistics
Policy Management
UDM facilitates batch device operations, including batch firmware upgrades for various devices, parameter configuration, log retrieval, and more.
Policy Management